A Safe and Informed Experience

baje Responsible Gaming — Set Limits, Stay Safe

baje believes the best way to enjoy gaming is to play with awareness. On this page we cover the tools, information and support available to help you stay in control.

For players 21 and over
21+ Age Requirement
24/7 Live Chat Support
Self-Limits Set Deposit and Bet Limits
Our Commitment

Keep gaming enjoyable, not stressful

baje always wants every member to enjoy their favourite games — whether that's cricket betting, slots or live casino. But when gaming becomes a problem, it stops being enjoyable. That is why we encourage every member to play mindfully, and we have all the tools and support ready to help with that.

Members must be at least 21 years old to participate on our platform. This is not just a rule — it is our firm commitment to protecting minors. Age is verified when opening an account at baje, and we may request additional documents if there is any doubt.

To read the full terms governing play at baje, visit our Terms and Conditions page, which covers account use, bonus eligibility and limit-related details.

The most effective way to keep gaming enjoyable over the long term is to set your budget and time limits in advance. Decide how much money you will spend and how many hours a week you will play — then stick to those decisions. Remember, chasing losses by placing larger bets usually leads to greater losses.

Protect Yourself

baje Self-Limit Tools

These tools are available any time from your account settings. If you need assistance, contact 24/7 live chat.

Deposit Limit

Set a maximum daily, weekly or monthly deposit amount. Once this limit is reached, no further deposits can be made during that period. Reducing the limit takes effect immediately.

Session Time Limit

Set a limit on how long you play in one sitting. When the time is up, the platform will automatically notify you and suggest taking a break.

Loss Limit

Set a maximum amount you can lose within a given period. Once you reach that limit, you will not be able to place further bets — the most direct way to protect your budget.

Take a Break (Cooling-Off)

Temporarily suspend your account for 1 day to 6 weeks. During this time you will not be able to log in or place bets — an effective way to pause in the short term.

Self-Exclusion

If you need a longer break, choose self-exclusion. Your account can be closed for a minimum of 6 months or permanently. Promotional communications will also stop during self-exclusion.

Direct Support

Contact our support team via 24/7 live chat to set any limit or start self-exclusion. They are always ready to help in both Bengali and English.

Set Your Own Limits

Set a Weekly Deposit Limit

This is an illustrative form — to set an actual limit, go to your account settings or get help via live chat.

It may take a little time for the limit to take effect. See our FAQ page for details.

Stay Alert

Warning Signs of Problem Gaming

If any of the following apply to you or someone you know, it is a good time to seek help.

  • Continuously placing larger bets to try to win back lost money — known as chasing losses.
  • Using money not set aside for gaming — such as rent, food or family expenses.
  • Repeatedly trying to cut down or stop gaming but failing to do so.
  • Hiding or lying to family or friends about gaming.
  • Spending so much time gaming that work, studies or family responsibilities are neglected.
  • Feeling irritable, angry or restless after a loss and gaming again in that state of mind.
  • Taking out loans or borrowing money from others to fund gaming.

To learn more about how we handle privacy and data protection, read our Privacy Policy — it covers how your account information is stored and used.

Help Is Available

Support Resources

Asking for help is a sign of strength, not weakness. Reach out to any of the sources listed below.

baje Live Chat

Support is available 24/7 in Bengali and English. Feel free to raise any concern about setting limits, self-exclusion or anything else — our team is here for you.

Email Support

If you prefer written support, contact us by email. The baje support team responds in Bengali and English and keeps your information completely confidential.

Family and Trusted People

A close family member or trusted friend is often the greatest source of support. Talk openly with them about your gaming — you do not have to carry it alone.

Professional Advice

Seeking help from a mental health professional or counsellor is completely normal. Gambling addiction is a treatable condition — many people recover with professional support.

For Parents

If a younger family member is attempting to access this type of platform, use parental controls on your devices. baje strictly prohibits accounts for anyone under 21. If you have any concerns, let us know via email support.

Detailed Guidance

Build Healthy Gaming Habits

Responsible gaming is not complicated — it comes down to a few simple habits. Before you start playing, decide how much money you are willing to spend that day. If that amount runs out, stop for the day and come back another time.

Never treat gaming as a source of income. There is no guaranteed method to make consistent profit from betting over the long term — every bet's outcome is independent and does not depend on previous results. Treat gaming as entertainment, not investment.

Avoid betting when you are drinking or emotionally distressed. Judgment is reduced in these states and the chances of spending much more than intended increase. Before each session, ask yourself — am I in a clear state of mind right now?

If you lose a bet, do not place a bigger bet to try to "make it back". That cycle becomes increasingly hard to break. Instead, take a break, go for a walk, spend time with family — and make decisions with a clear head later.

To learn more about baje and understand the platform's values and approach, visit our About Us page — it details what we stand for and how we operate.

Frequently Asked Questions

Responsible Gaming FAQ

Yes. baje verifies age before account registration and any financial transaction. You cannot open or use an account unless you are at least 21 years old.

Your account cannot be reactivated before the self-exclusion period ends. Once it ends, you can request reactivation via live chat or email. If you chose permanent self-exclusion, it cannot be reversed.

Decreasing a deposit limit takes effect immediately. A request to increase a limit takes effect after a set waiting period — this is intentional, to prevent impulsive limit changes. Contact live chat for details.

No. While self-exclusion is active, baje will not send any promotional emails or notifications. If you receive such a message for any reason, let our support team know right away.

Yes, you can restrict access to specific game categories. For example, you can block only slots or only live casino while continuing to play the rest. Contact 24/7 live chat to set this up.

Yes. A family member or trusted person can reach our email support. We handle the matter with care and take the necessary steps.